Contact Us
Send us an email and our support team will respond as quickly as possible. Please include your device model, OS version, and a description of your issue.
✉️ [email protected]Common Topics
Wallet Recovery
Lost access? Your 12-word recovery phrase is the only way to restore your wallet. StablePro is non-custodial — we cannot recover funds without it.
Swaps & Bridges
Questions about pending swaps, bridge transfers, slippage, MEV protection, or fees? Email us your transaction hash for fastest resolution.
App & Installation
Installation issues, login problems, biometric authentication, or sync errors. Tell us your device and OS version when reporting bugs.
AER Coins & Waitlist
Status of your waitlist entry, AER coin distribution, or referral rewards. Include the email address you signed up with.
Security Concerns
Suspect a compromised wallet, phishing, or scam? Contact us immediately. Never share your recovery phrase — not even with our team.
Account & Data Deletion
Request deletion of your waitlist account or personal data. See the section below for full instructions.
Help Resources
📚 Documentation
- Frequently Asked Questions — Answers to the most common questions
- Features Overview — How MEV protection, Multi-Swap, and other features work
- Supported Chains — All 13 networks and what they support
- Security Practices — How we protect your wallet and data
Account Deletion Request
How to delete your account and data
StablePro Wallet is non-custodial — your wallet exists only on your device, and we never store your private keys, recovery phrase, or balances on our servers.
To delete the wallet itself: simply uninstall the app from your device. All wallet data is removed from your device.
To delete waitlist or marketing data we hold (e.g., your email address): email [email protected] with the subject line "Account Deletion Request" and include the email address you used to sign up. We will permanently delete your records within 30 days and confirm by email.
For details on what we collect and how we use it, see our Privacy Policy.
Other Inquiries
Legal & Compliance
For legal notices, dispute resolution, DMCA takedowns, or regulatory inquiries: [email protected]
Press, Partnerships & Business
For media requests, integration partnerships, or business development: [email protected]
Mailing Address
AEREDIUM
StablePro Wallet Support
Email is the fastest way to reach us. For postal correspondence, please request the mailing address by email first.